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Weber Summit S-470, Stainless Steel, LP Gas Grill With Tuck Away Rotisserie Motor, SS Enclosed Cart With SS Doors & Chrome Plated, Cast Aluminum Handles & Accent Colored Painted Side And Rear Panels, 4 SS Burners, Primary Cooking Area 468 SQIN, Warming Rack Area 112 SQIN, Total Cooking Area 580 SQIN, 48,800 BTU Per HR Input Main Burner, 12,000 BTU Per HR Input Flush Mounted Sideburner,10,600 BTU Per HR Input Infrared Rear Mounted Rotisserie Burner, 10,600 BTU Per HR Input Sear Burner, 8,000 BTU Per HR Input Smoker Burner & SS Smoker Box, 2 SS Work Surfaces, Lighted Control Knobs, 6 Tool Hooks, Includes Weber Cookbook, Limited Warranty, LP Tank Not Included.
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Technical Details
- Weber #2740301 Summit S470 Stainless Steel LP Grill- WEBER-STEPHEN PRODUCTS
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By J. Sayer (NC, USA)
I had a Genesis for years that I loved and we purchased a SS grill from BBQ Galore to replace it. Boy was that terrible. So I bit the bullet and sprang for one of these pricey Summit S-470's thinking that it would work well and last a long time and Weber would stand behind it.
When I started looking for the grill cover to purchase with it, I read the reviews from people that said there were vents in the top of the grill cover that allowed water into the inside cabinet where it would overflow the drip pan and make a mess. Worried about that, I got the grill but decided to wait and see if my existing grill cover (without vents) would work on it. Unfortunately it wasn't big enough, and it rained the night after I first used the grill to make baby back ribs and sure enough, there is a definite design flaw on these grills that channels water from the outside of the grill right into the inside into the drip pan. I had a huge disgusting mess to clean up, grease covered everything inside the cabinet, and water also got on the rotisserie forks and they showed rust despite the grill only being a few days old and the forks had never been used.
Thinking that with Weber's sterling reputation they would have a solution to this, I emailed customer service and asked them about the pan overflow problem and told them I heard the grill covers had holes in the top that allowed the problem to occur even when covered. Their reply completely ignored the pan overflow problem, no apology for the mess I had to clean up, no explanation of what they are doing to fix the problem, nothing. As for the vent cover, they explained that the vents were necessary to prevent moisture collection and early rusting, but that based on customer feedback, they redesigned the cover to remove the vents. I had asked in my email why the vents weren't on the back instead of the top, but that inquiry was ignored as well. They said that in order to make sure I got one of the new covers without vents to order from their store (which of course is more expensive than Amazon and you have to pay shipping).
So, to make sure I got the correct grill cover without the top vents, I called their store and ordered one. I specifically said I wanted one of the redesigned covers without vents and she put me on hold and came back and said that wouldn't be a problem. Of course when it arrived and I put it on, it had the vents. I couldn't believe it.
I just got off the phone with them again. I immediately asked to speak to a manager and sat on hold for a long time and the rep came back on and basically I was told that it was not possible for me to speak to a manager. She was very polite, and offered to send one without vents (although she couldn't tell me when one would be available), and to refund my original shipping charge and to pay for return shipping. That's about all I wanted, but if I have a complaint and want to speak to a manager, I should be able to. Again, I was never offered an apology for the incorrect cover I received or for the mess that I've had to clean up (twice at this point). For a company that is charging premium prices based on its reputation, I have been completely underwhelmed by their customer service.
As for the grill itself, besides the design flaw that will overflow your drip pan and make a disgusting mess and makes the inside of the cabinet pretty much useless for holding stuff, it seems to be a great grill. I used the sear station but the expensive steaks turned out overcooked because they don't give any instructions on how to properly adjust the cooking time versus their normal instructions (for example in their Steak Boot Camp pamphlet). I emailed and asked if they had any tips on properly using the sear station and was basically told no, that I had to experiment with it. Hopefully I don't ruin too many more expensive steaks "experimenting" with it since they can't be bothered to tell people how to use a key selling feature on a nearly $2000 grill.
Overall, I'm sure I will eventually figure out how to cook with it well and it is sturdy and will last a long time. But apparently for the rest of the grill's life I will have to make sure the grill cover (assuming I can get ahold of the proper one) is put back on when I'm done. I know in the past with grills I've forgotten to put it back on after the grill cools down. If I do that with this grill, I'm likely to get a gross disgusting gooey mess if it rains. Very disappointing on a grill that costs this much.
By R. Pizanti (WA)
Owned too many grills $250-$500 moving every three years...
Researched for months... really looking at three burner Weber...
Friends Webers lasted and cooked well...
First meal was Copper River Salmon at 350 degrees X 10 min per inch... Fantastic...moist... tasted great... grill marks...
Preheats to 600 degrees in 12 minutes...
Looking forward to seared steaks, rotisserie chicken and roasts...
Easy to put together and tested... no leaks found...
This will work well even when the snow is falling....
By Cook'in with (NC)
This is a good grill but it is taking a while to get familiar with it. The box is not as air tight as my previous Weber so the smoker is not as effective. But I learned to turn off the left burner and the smoker works much better. I love the sear unit and the rotisserie. I also use a round basket to cook meats indirectly with the rotisserie.
I've had three Weber grills this size and style. The other two are still going strong with friends. The first one is about 20 years old. The one I just replaced is 15 years old. I don't think you can beat a Weber.
I do not like the stainless steel - it is impossible to keep clean. I would not buy SS if the 470 features were available on another Weber grill - the sear unit, the rotisserie and the smoker with its dedicated burner.
Delivery was great. They had a small van and backed in the driveway. The delivery man had it unloaded and ready to wheel anywhere. Assembly was easy once it was lifted from the delivery box - it takes two to lift out of the box.
By Edward R. Miller (Reno, NV USA)
I bought this to replace a older natural gas summit I had to let go when I sold my home. The qquality of steeel in the older unit was in my opinion superior. However this unit has several improvements. The burner ignition system is greatly improved. The utensil hooks don't interfer with the door opening. The rotisserie spit and forks have on board storage. The sear burner really works. This uniit burns much hotter than the old but this may be due to the propane fuel. Overall I would recommend this unit.
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